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Customer service


All products in our range are selected and checked for quality and have a minimum warranty of 12 months. If a product is defective, you can come return the product to the branch or by mail. Toolstation provides a 30 day money-back guarantee for products that you do not need or have second thoughts about. These products can only be unused and in the original packaging when returned to us. If you want to return something that is free of charge; find more information.